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Not getting phone notifications on my GOQii tracker, I am using Redmi Note 4 handset?

Please try following the below mentioned troubleshooting steps as this can rectify;

Open Phone setting -> Select Installed Apps -> Select All -> tap Bluetooth Share/ Bluetooth -> Click on Clear data (This will unpair all devices from your Bluetooth)

Now open the GOQii app and Sync your band (Ensure phone's Bluetooth Internet & GPS is switched on and the tracker is connected with the app) -> Tap on the GOQii Tracker icon (Top left hand corner), it will take you to the tracker settings page -> select Tracker Notifications and toggle to enable/ disable notification. (You may receive Bluetooth pairing request, kindy accept the same.)

You also have the privilege to modify notifications, you will find 3 options; Call, SMS & App <- modify in app notifications by clicking on Apps.

Kindly check following link by MI for better understanding: http://en.miui.com/thread-223704-1-1.html

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  • Avatar
    VinayakKadam

    my band is not connecting to the app. unable to select thru bluetooth

  • Avatar
    VinayakKadam

    Multiple time clear Bluetooth , But not use same error - Link error . please retry or contact support@goqii.com.

    Kindly suggest.

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