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Unable to link the GOQii Tracker with the App. What are the basic troubleshooting steps?

If GOQii app is not able to detect the band then follow below steps, this must be because your Android Device/phone does not match Bluetooth requirements :

1. Open Phone Bluetooth settings
2. Scan nearby Devices
3. Check if GOQii is getting listed in Scanned devices list

If NOT then contact support@goqii.com or submit a request to help with PC app download link.

If GOQii is listed in scanned list then try linking with band from app.

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    Natraj

    GOQii is scanned, it's not accepting Bluetooth.

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