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My Run GPS Tracker Is Not Getting Charged / Display Gone Dead

We wish to inform you that your GOQii Run Gps tracker comes with an integrated (in-built) charger. Hence kindly follow the below steps to charge the same:

  • Plug your GOQii device directly into any USB port, Laptop or an Adaptor
  • Once you plug it in, the GOQii logo appears and then the battery icon. If you are not able to view the battery icon on the tracker in that case try on 2-3 different USB ports OR device facing different directions.
  • Once you are able to see the Battery icon kindly charge until battery icon is completely filled (For around 1-2 hours)

If still the issue persist please reach us via GOQii App ->Home ->Support

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