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HEADQUARTERS
GOQii
135 Commonwealth Dr,
Menlo Park, CA 94025
USA

INDIA OFFICE
GOQii Technologies Pvt. Ltd.
101, Satyam Tower, Sanghi Industrial Estate,
Deonar Road, Deonar,
Mumbai 400 088
India

FOR OTHER ENQUIRIES
Connect with us via GOQii App ->Home ->Support  https://bit.ly/3wB8aUZ

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Comments

  • Avatar
    naveen bk

    My order not delivered

  • Avatar
    Babita Maurya

    Haven’t received activation code

  • Avatar
    deepika bhatla

    how to change time and date

  • Avatar
    Sarthak swasti swarup Behera

    Order no. - 255367110388 for which I haven't refunded waiting for more than 40days
    Order no. - 255367115241 for which I haven't replaced with a new product for which I have waited for 40days and more...

    What are you doing GOQii... If you don't want to resolve make it clear... So that I ll take legal action

  • Avatar
    BhushanDesai

    My Goqii strap is damaged..
    Please let me know from where can I buy new one?

  • Avatar
    SURENDRA KUMARGUPTA

    Sir, request no 240838 & request no 242397 has been already resolve by goqii team. but neither return key nor rectify point yet.

  • Avatar
    Devendra SinghShekhawat

    My band is broken... From where I can get New

  • Avatar
    MANOJ TIWARI

    My Ticket no.is 248294. Last time I had talked to Aakash on 7th October he had promised me that he will refund me within two days and arrange for the reverse pick up of wrong products which I have received. Since the day I have received. I have cleared my intention to get the correct product or refund me the day I have received the wrong product i.e.on 25 October. But nothing is happening. I don't know why such thing is happening in GoQii.

  • Avatar
    DebashisGupta

    My ticket no. is 252122. I couriered my device but have not received replacement as advised, since the past more than one month. Pl. resolve immediately.

  • Avatar
    Parthijosh

    How to claim warranty

  • Avatar
    Ashitesh Bhattacharya

    I am amazed!?? You have declared that lockdown quarentine work out competition will continue from 25 March midnight to 24th April 2020 upto 11.59pm.!? But you have declared from 24th April 2020 morning 7am. that it has ended!??? Kindly Clarify the matter, please within an hour.

  • Avatar
    Praveen Sin2000

    My order no. 1336680250346 has been nit delivered yet.

        A2 Cow Ghee Turmeric & Curcumin Flavored - Pack of 4 (100ml Each)

    Courier company is DELHIVERY and the tracking details are 376512082802.it shows it is retired on 27/04/2020.
    kindly refund my amount.or deliver a package.

  • Avatar
    ManishTekriwal

    I cancelled the Order, You refunded and now also delivered VITAL 3.0, please take back

  • Avatar
    Allison Pascoe

    How do I change temp from Fahrenheit to Celsius

  • Avatar
    Suvankar Pradhan

    Hi

  • Avatar
    SENTHIL HYPERMOTARD

    As my watch strap was broken so I need a new strap how can I order a new one. Where can I buy it.

  • Avatar
    AnanyaPandey

    My ticket no. is 259316. I couriered my device on 7th Aug 2020 but have not received replacement till today as advised.
    Request you to resolve immediately.

  • Avatar
    Harshal

    I am not able to connect my watch to the app. My exercise records and vital records are not been stored. How do I check my records?

  • Avatar
    Harshal

    I am not able to connect my watch to the app. My exercise records and vital records are not been stored. How do I check my records?

  • Avatar
    Jigar Gohel

    I am not able to operate my Goqii Pulse band. It is not charging. Please give customer care number/address for Ahmedabad

  • Avatar
    Sanjeev mahajan

    I have received the the order.but it's battery isn't working well ..as I charged the smart watch in morning and battery got dead within 4 hours and then need to recharge. Also it's screen not working property . When ever any icon need to open its automatically come to home screen . There are various issues . Need to replace it.

  • Avatar
    Prathamesh Nanajkar

    They are fraud not buy there products as not working properly and replacement also not done
    They are just fooling us dont buy their products
    Fake Fake

  • Avatar
    Varunmagan

    Hi I am Vijay Magon, my order no. 100022689. I request you kindly cancel my order and refund my money

  • Avatar
    ArunPrasad

    Hi my watch is not having enough battery life gets discharged in few hours. Need a replacement

  • Avatar
    Soodramnik

    Smart vital watch : Not showing correct distance or time while walking. Simply worth trash. Complaints already lodged. Waiting to return product 2 nos. Order 100014026 & 100014031 DT. 05.09.2020.

  • Avatar
    Soodramnik

    Smart vital watch : Not showing correct distance or time while walking. Simply worth trash. Complaints already lodged. Waiting to return product 2 nos. Order 100014026 & 100014031 DT. 05.09.2020.

  • Avatar
    Charan CS

    I have ordered Goqii smart vital watch seeing the Bag and mask offer. But I have only received mask and the watch. Kindly let me know what is the reason? Or it is a cheating?

  • Avatar
    Charan CS

    I have ordered Goqii smart vital watch seeing the Bag and mask offer. But I have only received mask and the watch. Kindly let me know what is the reason? Or it is a cheating?

  • Avatar
    Mukesh

    I have ordered Goqii smart vital watch seeing the Bag and mask offer. But I have only received mask and the watch. Kindly let me know what is the reason? Or it is a cheating?

  • Avatar
    Soodramnik

    It's a fraud company. Smart vital watch is absolutely useless product. Never buy their products. These have Zero value. Only associating Big celebraties does not ensure Quality. They are very casual selling only dabbas in place of trekkers. Beware

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