Contact Us


135 Commonwealth Dr,
Menlo Park, CA 94025

GOQii Technologies Pvt. Ltd.
101, Satyam Tower, Sanghi Industrial Estate,
Deonar Road, Deonar,
Mumbai 400 088

Connect with us via Live Chat

Email : corporatewellness@goqii.com

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  • Avatar
    naveen bk

    My order not delivered

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    Babita Maurya

    Haven’t received activation code

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    deepika bhatla

    how to change time and date

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    Sarthak swasti swarup Behera

    Order no. - 255367110388 for which I haven't refunded waiting for more than 40days
    Order no. - 255367115241 for which I haven't replaced with a new product for which I have waited for 40days and more...

    What are you doing GOQii... If you don't want to resolve make it clear... So that I ll take legal action

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    My Goqii strap is damaged..
    Please let me know from where can I buy new one?

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    Sir, request no 240838 & request no 242397 has been already resolve by goqii team. but neither return key nor rectify point yet.

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    Devendra SinghShekhawat

    My band is broken... From where I can get New

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    My Ticket no.is 248294. Last time I had talked to Aakash on 7th October he had promised me that he will refund me within two days and arrange for the reverse pick up of wrong products which I have received. Since the day I have received. I have cleared my intention to get the correct product or refund me the day I have received the wrong product i.e.on 25 October. But nothing is happening. I don't know why such thing is happening in GoQii.

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    My ticket no. is 252122. I couriered my device but have not received replacement as advised, since the past more than one month. Pl. resolve immediately.

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    How to claim warranty

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    Ashitesh Bhattacharya

    I am amazed!?? You have declared that lockdown quarentine work out competition will continue from 25 March midnight to 24th April 2020 upto 11.59pm.!? But you have declared from 24th April 2020 morning 7am. that it has ended!??? Kindly Clarify the matter, please within an hour.

  • Avatar
    Praveen Sin2000

    My order no. 1336680250346 has been nit delivered yet.

        A2 Cow Ghee Turmeric & Curcumin Flavored - Pack of 4 (100ml Each)

    Courier company is DELHIVERY and the tracking details are 376512082802.it shows it is retired on 27/04/2020.
    kindly refund my amount.or deliver a package.

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    I cancelled the Order, You refunded and now also delivered VITAL 3.0, please take back

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    Allison Pascoe

    How do I change temp from Fahrenheit to Celsius

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    Suvankar Pradhan


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    As my watch strap was broken so I need a new strap how can I order a new one. Where can I buy it.

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    My ticket no. is 259316. I couriered my device on 7th Aug 2020 but have not received replacement till today as advised.
    Request you to resolve immediately.

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    I am not able to connect my watch to the app. My exercise records and vital records are not been stored. How do I check my records?

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    I am not able to connect my watch to the app. My exercise records and vital records are not been stored. How do I check my records?

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    Jigar Gohel

    I am not able to operate my Goqii Pulse band. It is not charging. Please give customer care number/address for Ahmedabad

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    Sanjeev mahajan

    I have received the the order.but it's battery isn't working well ..as I charged the smart watch in morning and battery got dead within 4 hours and then need to recharge. Also it's screen not working property . When ever any icon need to open its automatically come to home screen . There are various issues . Need to replace it.

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