My Smart Vital tracker is not getting charged / Display Gone dead

We wish to inform you that your GOQii Smart vital tracker comes with a separate two pin magnetic charger. Hence kindly follow the below steps to charge the same:

  • Plug your device directly on the two pin charger & insert the charger in USB port, Laptop or an adapter
  • Once you plug it in, the GOQii logo appears and then the battery icon. If you are not able to view the battery icon on the tracker in that case try on 2-3 different USB ports.
  • Once you are able to see the Battery icon kindly charge until battery icon is completely filled (For around 1-2 hours)
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