Please make sure that Phone: "Internet", "Bluetooth" & GPS/Location is ON.
Open your Phone Settings > Select Bluetooth >Under Bluetooth if you see GOQii as "Connected" or "Paired", kindly tap to "FORGET/ UNPAIR" it.
●Open the GOQii app
●Tap on the Tracker icon (which is on the Top right hand corner). It will take you on Apps & Devices page
●Select GOQii Tracker & click on “Setup Now”.
●Now click on “Start Search”. Your application will search for the GOQii tracker and it will ask you to "Send A Link Request" (If you receive a Bluetooth pairing request, kindly ignore the same here)
●You will see a 4 digit number on the tracker/band display with “Tap to Link” option, please double tap on tracker/band display to connect with the app & your tracker/band will be connected (Tap to link within 5 seconds)
●Set your “Daily Steps Target” kindly SAVE the same.
● Read the tutorials & click on NEXT.
●Kindly Calibrate your Blood pressure and select the parameter as per your last 2 BP readings (that you might have checked during Doctor visits, this helps the tracker to give more accurate data)
Note - Do not minimize the app & start working on some other application in the background as the linking process may get interrupted & doesn't go through.
Incase you get "Tracker Not found" Error, then please follow the below steps depending on your phone make.
- iOS: Just restart the phone- Open GOQii App- Now enable the phone Bluetooth & then try the Linking process once again
- Samsung: Go to Phone Settings > Then Tap on Apps > Application list > Then tap on 3 vertical dots at the top right hand side corner > Then tap on Show system/ System Apps > Then search for Bluetooth > Then tap on Storage > Then Tap on Clear Data
- One Plus: Go to Phone Settings > Then Tap on Apps > Application list > Then tap on 3 vertical dots at the top right hand side corner > Then tap on Show system >Then search for Bluetooth > Then tap on Storage > Then Tap on Clear Data
- Redmi/ MI : Go to Phone Settings > Then Tap on Apps > Then search for Bluetooth Share > Then tap on Bluetooth Share > Then tap on Storage > Then Tap on Clear Data
- Vivo: Phone Settings > More Settings> Applications> All> Bluetooth Share> Storage> Clear data
- Moto Phones: Go to Phone Settings > Then Tap on Apps > Then tap on 3 vertical dots at the top right hand side corner > Then tap on Show system >Then search for Bluetooth Share > Then tap on Bluetooth Share > Then tap on Storage > Then Tap on Clear Data
Note- Clear Data will not delete any of your phone data, it will just unpair the devices paired with your phone Bluetooth & will help to reboot the same.
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